Follow Method 4 for steps to discover the culprit. Software might be blocking your connection to the servers – a third party software (like a firewall or VPN solution) might be interfering with your computer’s connection to 2K servers.Follow Method 3 for steps for circumventing this scenario. Exceeded amount of allowed NBA 2K accounts – You might also be encountering this problem if you exceed the maximum number of 2K accounts that can be created on a single console.Follow Method 2 for steps on completing the email confirmation process. Account email information needs to be resent – This issue is confirmed to occur whenever 2K servers require additional information regarding your account (most likely the email isn’t verified).Typically, you can force the new update to install by playing a couple of Play Now games. A new game version became available while playing – You might get this error if you were playing the game while the newest update was distributed.
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